We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Freephone (including all mobiles).
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Monthly client data reports

How client information shapes how we look at debt trends.

We have helped over

7.5 million

people since 1993

 

This series of regular reports looks at the demographics and debt information of clients who received debt advice or used our services in the previous month.

Latest client data reports

November 2024

This latest report provides insight into the demographic and debt information of new clients who first received debt advice in November 2024. It also includes the latest insights on our website traffic trends

Read the report

Thought leadership

 

Our blog highlights the trends our team sees, and uses in-depth data, research and insights to suggest ways to improve the lives of society's financially vulnerable.

Visit the Medium blog for more

Media centre

 

Our press office can comment, arrange briefings or interviews with experts, and help facilitate case study requests with clients who are willing to share their experience in the media.

Visit the Media Centre

Archive

Personal debt statistics

Exploring how demographic and debt information of StepChange clients reflects larger trends in society, the causes of financial hardship and potential solutions.

Read our debt research

Debt research and reports

Our research and reports examine the developing trends of problem debt in the UK and analyse the evidence to shape policy proposals.

Read our debt research

Policy and campaigns

Advocating for evidence-backed financial reform across the UK, working with parliaments, briefing ministers, and responding to consultations.

Go to policy and campaigns

Contact our Policy Team: