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Monthly client data report: September 2024

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This latest report provides insight into the demographic and debt information of new clients who first received debt advice in September 2024. It also includes the latest insights on our website traffic trends

Our key findings from September 2024:

  • In September 2024, 323,098 users accessed the StepChange website, which is a 12% increase compared to August 2024 (288,799)
  • The self-employed calculator webpage saw a 25% increase in views from 8,098 in August 2024 to 10,118 in September 2024
  • Seven in ten (69%) clients had credit card debt in September 2024, which is one percentage point higher than the previous calendar month (68%)
  • Two in five (39%) clients were in receipt of Universal Credit in September 2024, which is two percentage points higher than September 2023 (37%)

Take a look at the full report to find out more

This is the latest report in our series detailing monthly client data.