We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Freephone (including all mobiles).
StepChange colleagues in a corridor

Partner with us

Working together to tackle problem debt

Our team of debt experts help hundreds of thousands of people a year to deal with their debt problems. We are the UK's only full debt support service that can provide your clients with the widest range of debt solutions and complete flexibility in how they receive advice. With more than 30 years' experience, you can be confident that we'll provide your customers with free and impartial debt advice that's tailored to suit them.

Our vision

We want to create a society free from problem debt. Our partners help us to realise this vision.

Recent client polling shows us that:

  • 92% agreed that if they could go back in time, they’d get advice sooner
  • 55% of StepChange clients waited more than a year to get debt advice

Working with you

Through working with our partners we can reach more of these people and help reduce the harm that problem debt causes. 

We promise to work with your customers to resolve the debt problems they face, in an empathetic and supportive manner. We can also support your organisation's employee financial wellbeing activities.

Introducing our summer campaign – Get Credit Confidence

As consumer borrowing increases and the use of Buy Now Pay Later products quadruples across the UK, our summer campaign focuses on helping consumers understand the fundamentals surrounding credit and borrowing, in turn raising awareness of the support available through debt advice.

From 15 July we will be sharing educational content on our social channels, empowering people with the information to protect their financial future. We’d love for you to get involved.

Get Credit Confidence

Get involved by liking and sharing our content throughout the week, supporting consumers to feel credit confident as we explore:

  • The importance of regulated borrowing
  • Understanding interest and fees
  • Understanding affordability through budgeting
  • Managing Buy Now Pay Later loans
  • Identifying signs of financial difficulty and when to seek support

If you’d like to find out more about our summer campaign and how we can support your customers, please contact partnerships@stepchange.org

Partner news

Read the latest partnerships news and views from StepChange Debt Charity

Find out more

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Stepping up to Equality, Diversity and Inclusion (EDI)

At StepChange we believe that our differences, backgrounds, and experiences are what make us a better place to work and a more effective organisation.

Our commitment to becoming a more inclusive organisation