This latest report provides insight into the demographic and debt information of new clients who first received debt advice in February 2025. It also includes the latest insights on our website traffic trends.
Our key findings from February 2025:
- In February 2025, 14,508 clients were seeking debt advice which is 12% lower than the previous calendar month (16,448). This is in line with trends we see each year between January and February
- One in seven (15%) clients cited ‘unemployment or redundancy’ as their main reason for debt in February 2025, which is two percentage points higher than February 2024 (13%)
- The proportion of clients in arrears has increased for most household bills between January and February 2025. For example, three in ten (30%) clients responsible for electric were in arrears with this bill in February 2025, which is three percentage points higher than January (27%)
- Three in ten (31%) clients were in a negative budget in February 2025, whereas this proportion was 29% in January 2025
- Two in five (41%) clients were in receipt of Universal Credit in February 2025, which is two percentage points higher than January 2025 (39%) and four percentage points higher than February 2024 (37%)
- The proportion of clients in some form of employment in February 2025 is 59%, which is two percentage points lower than January 2025 (61%)
Take a look at the full report to find out more
This is the latest report in our series detailing monthly client data.