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Monthly client data report: August 2024

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This latest report provides insight into the demographic and debt information of new clients who first received debt advice in August 2024. It also includes the latest insights on our website traffic trends.

Our key findings from August 2024:

  • The emergency funding webpage remains as the most viewed debt information page with 20,841 views in August 2024, which is seven percent higher than July 2024 (19,560)
  • In August 2024, one in seven (15%) clients cited ‘unemployment or redundancy’ as their main reason for debt, which is three percentage points higher than a year ago (August 2023 = 12%)
  • Among clients with a responsibility for paying electricity bills, 28% were in arrears in August 2024, which is three percentage points higher than August 2023 (25%)
  • In August 2024, among those with a responsibility for paying a mortgage, one in five (20%) were in arrears, which is a two percentage points increase on August 2023 (18%)

Take a look at the full report to find out more

This is the latest report in our series detailing monthly client data.