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Debt policy and research

Using real life insights to campaign for change.

We have helped over

7.5 million

people since 1993

 

Working towards a society free from problem debt

We have spent the last 30 years giving free debt advice and solutions to people across the UK.

We learn from our clients, and use those insights to champion policies that reduce financial harm and deliver the best in free debt advice and debt management.

We provide resources for MPs and parliamentarians to understand our latest campaigns and briefings, as well as practical help for constituents with problem debt.

Our policy team uses our clients’ experiences to make the evidence-based case for changing regulation, law and practice, to reduce the risk of problem debt and the harm it causes to people.

Campaign Spotlight

Campaigning for a more compassionate council tax debt collection journey

StepChange’s new policy report, Looking through the keyhole, contains a number of recommendations geared towards reforming the current council tax collection approach, improving outcomes for those who struggle with this bill, and helping people on the road to escaping problem debt.

Read more about our key policy asks here

Priorities for the new Government

We have identified six priorities for the new Government to take forward in its agenda to help the most financially vulnerable in the UK.

Read more about our key policy asks here

Policy and campaigns

 

Data-backed advocacy for the financially vulnerable across the UK.

Learn more about our:

  • Work in parliaments
  • Key policy campaigns
  • Consultation responses
  • And more

Go to policy and campaigns

Research and statistics

 

We use client data to examine trends we see across the UK.

Take a look at our:

  • Latest research
  • Personal debt statistics
  • Client data reports
  • And more

Read our research

Thought leadership

 

Our blog highlights the trends our team sees, and uses in-depth data, research and insights to suggest ways to improve the lives of society's financially vulnerable.

Visit the Medium blog for more

Media centre

 

Our press office can comment, arrange briefings or interviews with experts, and help facilitate case study requests with clients who are willing to share their experience in the media.

Visit the Media Centre

Contact our Policy Team: