We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Freephone (including all mobiles).

Budgeting and your DMP

We created your budget together when you had your debt advice session with us. It shows us how much money you have coming in and going out each month. You should keep checking your budget as you manage your plan.

Your budget is shared with the people you owe as part of setting up your plan. This helps them see you are paying them as much as you can afford.

Budgeting helps you to:

  • Manage your money
  • Keep your plan on track
  • Cover important bills and costs
  • Repay your debts quickly
  • Save for the things you need
  • Keep you on track when you are debt free and your DMP ends

Watch our video about making a budget

Clients often ask us

Yes, you do. This helps you and the people you owe money to.

For you:

This will help you understand your finances. And that can help live within your means.

Or, in the future, think about another way to deal with your debts, if you have more or less money in some areas.

For your creditors:

You are asking the people you owe to agree to a reduced payment offer. And they will not be able to do this without knowing your offer is fair and realistic. Your budget explains this to them.

If things change, we will update your budget and let them know.

You can view, save and print your budget online by logging into OnlineDMP.

Or, we can send this for you. If you would like us to do that please contact us.

If your income or expenses have changed recently, please contact us for a review before we send out your budget.

Many of the creditors we work with access DMP offers through our online portal. This is a secure site that we use to share information between StepChange and the organisations we work with.

They are able to update balances and account numbers, to make sure plans have the correct details.

We send DMP offers by post to the companies who do not use our portal.

We send proposals to each creditor at the start of your DMP. Then we send updates if and when needed.

We send them:

  • A copy of your budget
  • The list of your debts
  • A copy of your DMP agreement
  • An offer of payment in writing

Debt happens. We deal with it.

We have helped millions of people since 1993.

Find out how.

"Would recommend!!"

"Amazing helped me immensely, especially with the cost of living going up and the financial pressure it put on myself and my family. I am budgeting and able to pay my debts less stressed and able to sleep better at night thank you."

Toni, Feefo Review