We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Freephone (including all mobiles).
StepChange colleagues

Going ahead with your debt solution

Find out what you need to do next

Now you are ready to go ahead with your solution.

We will make this as easy as possible for you. But we know there is a lot to take in. Click on the link below to find out how to go ahead with your solution.

    

Log in here to see your personal action plan, check your details or find out more about your solution.

Asking my creditors if they'll agree to a payment suspension

Michael, West Yorkshire

How we help our clients

Michael, West Yorkshire, said: "I know it'll take time to pay off my debt, but getting advice has made my life a lot easier. I'm so grateful to StepChange for helping me."

    

Questions our clients often ask us

We have based our advice and recommendations on what you told us. Unless something has changed, you should be doing the right thing.

Get in touch with us if you will not be able to keep to your budget.  Maybe you are worried about having less money to cover household spending. We can review this with you.

Please make sure you read through your 'personal action plan'. This will help you understand how your debt solution works and how it may affect you.

Breathing Space is a government scheme which could help relieve some of the pressure and stress caused by being in debt.

We will have let you know if you're eligible for Breathing Space. If you can apply, we'll guide you through the process. Online or over the phone.

Find out more about Breathing Space.

We’re sorry to hear this. Please read our guide which explains how to deal with any issues you might be having.

If you still can't log in, you can give us a call.

Log in here to see check your details or find out more about your solution.