What our clients say about us
Find out how being helped by StepChange has changed people's lives
Worried about money? Use our online tool to get free debt advice tailored to your situation. Get help now.
These reviews are from people who reached out, took control, and found light at the end of the tunnel. Our clients hope their stories help you too.
Our clients, in their own words
When you are dealing with debt problems you can feel very alone. And you may think that nobody understands what you are going through.
But, just because it is normal to feel this way, it does not mean you should not seek help or tell someone how you are feeling.
You are not alone and there are far too many people who do understand the challenges you are facing. We encourage you to talk about your worries, whether it is with friends, family, colleagues, or a charity like us.
The reviews you see here are from people who did just that.
Changing lives
Jason on Trustpilot says:
"Life changing support."
"I had managed to rack up 50k on my Credit Cards. I was managing the payments ok each month but not really reducing my credit card balances, despite paying 1k per month. Most of this money was just paying off the interest. I knew this was not sustainable as it would have taken me until I was 105 years old to have paid the balance off. I was initially worried about contacting StepChange but after speaking to them, they arranged a Debt Management Plan, negotiating with my credit card companies and getting them to freeze the interest.
"StepChange worked out what I could afford to pay (which was less than I'd been paying to the credit cards before). My initial plan set for 3 years. Each year the budget was reviewed and due to a change in my home situation after the first year the plan was extended by an additional year . I have just made my final payment and now can say I am debt free after 4 years. 4 years v's 56 years is a massive difference. Saving me literally thousands of pounds that I would have paid in interest. My only regret is not contacting StepChange earlier. I had always been fairly money savvy, but debt has a way of slowly creeping up on you. I've often had debt previously but managed to pay it down when necessary. This time, the level of the debt had got so high, despite managing to pay over 1k per month across all my credit cards, the next month the balances were more or less the same. I didn't have any opportunity to make a larger payment to shrink the debt and so at the rate I was paying it was going to take me forever.
"I've literally paid thousands on interest payments to the credit card companies over the couple of years prior to the DMP with very little being taken off the overall balance. StepChange helped me to break out of this negative cycle and get my life back on track again. I am very grateful for all their support and the Credit Card companies received every penny that I owed to them."
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Client stories