In our response, we've highlighted our concerns about the alarming rise in IVA break rates.
We believe regulations do not currently do enough to ensure consumers are given appropriate advice about entering an IVA, and that costs fall too heavily on consumers when they fail.
We’re particularly concerned about the lack of action against lead generators and incentivised referrals.
These companies imitate debt advice charities and mislead consumers about what IVAs entail, while IVA providers do not do enough to check cases where customers have come to them as a result of these dishonest referral practices.
You can download our full response here.