We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Freephone (including all mobiles).
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You do not have to do this on your own

Arrears may be a sign of a wider debt problem. This is why StepChange Debt Charity is working with Essex & Suffolk Water

Get debt help now

We can help you get on top of your bills

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We can help if you are finding it hard to keep up with payments. We give free advice tailored to your situation. In partnership with Essex & Suffolk Water.

Who are we?

We are the UK's leading debt charity. We offer more practical debt solutions than any provider in the UK.

Since 1993, we have helped over 7.5 million people take control of their debts and their lives.

What do we do?

We help thousands of people every week across the UK by taking an independent and non-judgemental look at your finances. The easiest way to get started is by using our online debt advice tool.

We offer expert debt advice tailored to your individual situation. You decide what option is best for you, and we give as much support as you need.

Why choose us?

Don't lie awake at night worrying about your debts. Our clients tell us that they sleep for the first time after contacting us for advice.

With over 30 years' experience, you can trust you are getting the best advice possible. 

Our advice is free 
There are no hidden charges

We tailor our advice to you
We always look at your individual circumstances

Our advice is confidential and non-judgemental
We are here to support you, whatever the reasons for your debt problems

Three steps to debt advice

We work out your budget, income and total debts

We use this information to offer a solution that suits your situation

We set up your debt solution and offer support for as long as you need

Don't need debt advice now?

What do our clients say about us?

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Karl, Yorkshire

"Thanks for helping me keep my home and happiness...I was desperately worried. Now I can feel confident about the future."