We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Freephone (including all mobiles).

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We are here to help you keep on top of your bills

StepChange Debt Charity and Bristol Water are here to help you. We work together to help you stay on top of your bills.

Who are we?

We are the UK's leading debt charity. We offer the widest range of practical debt solutions of any provider in the UK. Since 1993 we have helped more than 7.5 million people take back control of their debts - and their lives.

What do we do?

  • Our advice is free and independent. We never judge you and we base our advice on what is right for you
  • We will recommend next steps and it is up to you what you decide to do next
  • We set up your debt solution, and offer support whenever you need us

Three steps to debt advice

  1. We work out your budget, income and total debts
  2. We use this to advice you and recommend next steps
  3. We set up your debt solution with you

Not sure if you need debt advice?