Working together to change lives

Partnering with StepChange means delivering better outcomes, sooner, for your customers – and that’s just the start.

Your support helps drive meaningful change in the lives of hundreds of thousands of people and strengthens financial resilience across the UK. Access practical solutions, expert insights and a partnership tailored to your goals.

Ready to get started? Become a partner

Our award-winning debt advice and solutions service

For more than 30 years, we’ve been providing free, impartial debt advice, helping people regain control of their finances and futures. More than 10 million people have already trusted us to support them through their most difficult moments.

But our work doesn’t stop at today’s challenges. Our five-year strategy focuses on evolving our services to be digital-first, data-led, and powered by experts, strengthening financial resilience, and improving how people access support.

By partnering with us, your customers receive the right support sooner, and your organisation plays a part in a long‑term mission to build a society where fewer people face the harm of problem debt.

New to StepChange?

If you’re interested in becoming a partner, let’s get the conversation started. Explore ways to support our mission – from funding and joint initiatives to advocacy and awareness campaigns.

Already a partner?

Access guidance, resources and tools to help you make the most of our partnership. Whether you're onboarding new teams, managing referrals, or exploring new collaboration opportunities, everything you need is here.

Visit our partner hub

Who we work with

Financial services and lenders

We work closely with banks, building societies, credit providers, and financial service organisations to support customers in financial difficulty and help meet regulatory expectations.

Local councils and authorities

We partner with councils to support residents in arrears, improve collection outcomes, and build longer-term financial resilience.

Energy suppliers

We partner with energy providers to help customers who are struggling with rising costs, arrears, or vulnerability. Together, we support people to manage their energy debts, stay connected to essential services, and access timely debt advice.

Our 2025 impact at a glance:

163,916 people
completed full debt advice

£382,890
of debt repaid by clients with our support

42,931 new clients
started managed debt solutions

15,484 people
free from problem debt

A strategic partnership driving lasting change

The landscape we operate in is changing fast – and we’re evolving to be future-ready. Our strategy highlights clear priorities to help us stay ahead, from building services and partnerships that improve access to support and deliver better outcomes, to breaking down stigma and influencing systemic change.

We’re investing in better journeys, smarter pathways and improved insight to help more people – earlier – reduce harm and build resilience. Partnering with us helps us to transform lives and shape a better financial future for your customers and beyond.

Key dates for your calendar

Debt Awareness Week 2027

Every March, we help people take the first step toward getting help. This year, from 16th – 22nd, we’re tackling stigma head on.

Find out more

StepChange Connected 2026

Join us for our annual partner event on Thursday 8th October at The Point, Manchester.