Since 1993, we have helped millions of people from all walks of life. Everyone is dealing with their own situation and facing their own challenges. We can adapt our support to help you if you are in a tough situation at the moment, or you have had to deal with additional challenges all your life.
Dealing with debt is hard. And if you have added physical, mental or emotional needs, it can make debt even more of a worry.
You might need extra support if:
- You have recently lost a loved one and are finding it hard to make clear decisions about your money
- You are living with a mental health condition, making it difficult to talk about the people you owe money to
- You are at risk of harm or abuse if it is known you are getting debt help
- You have sight impairments and find that letters with a standard sized wording are not easy to read
- You have a terminal illness and cannot focus on dealing with debt
This list shows a few examples of things our clients talk to us about, but there are many more. We offer a range of ways to help you, whatever your situation is.
Some ways we can adjust our service to help you
- We offer full debt advice online, with webchat to support, if you find it hard to talk on the phone
- If an organisation can help you better than we can, we will recommend them. Where we can, we will introduce them to you
- We have a specialist team available to support you if you have additional needs
- We can stop post from coming to your home if you do not want people to know you are getting debt help
- We may be able to send communications to you in other formats that work better for you
If you need help, just ask. We will make sure our advice and support is right for you and your individual situation.