Adjudicator's Office
England and Wales
They cover:
- HMRC
- The Valuation Office Agency (VOA)
Contact:
Association of British Credit Unions Ltd (ABCUL)
England, Wales and Scotland
Trade body for credit unions.
Contact:
Certificated Bailiff Register
England and Wales only
List of enforcement agents.
Contact:
Civil Enforcement Association (CIVEA)
England and Wales
Membership organisation for:
- Bailiffs
- Civil enforcement officers
Contact:
Civil Legal Advice (CLA)
England and Wales
Free service offering:
- Confidential legal advice
- Access to legal aid
- Signposting to local legal advice
Contact:
Consumer Council for Northern Ireland
Northern Ireland only
For consumer complaints.
Contact:
Consumer Council for Water
England and Wales only
The watchdog for water companies.
Consumer Credit Association (CCA)
UK-wide
The main trade body for lenders.
Contact:
Financial Conduct Authority (FCA)
UK-wide
UK finance and banking regulator.
Contact:
Financial Ombudsman Service (FOS)
UK-wide
For disputing financial service providers.
UK-wide
High Court Enforcement Officers Association
England and Wales
The trade organisation for High Court enforcement officers.
Contact:
HM Courts & Tribunals Service (HMCTS)
UK-wide
Information about:
- Court processes
- Addresses
- Forms
- Fees
Contact:
Housing Ombudsman Service
England only
For complaints about:
- Social housing providers
- Housing associations
Contact:
Independent Case Examiner (ICE)
UK-wide
An independent body for complaints against government agencies.
Contact:
Information Commissioner's Office (ICO)
UK-wide
Information rights and privacy laws.
Contact:
- 0303 123 1113 - England & Wales
- 0303 123 1115 - Scotland
- 0303 123 1114 - Northern Ireland
- Visit their website
Legal Ombudsman
UK-wide
Looks into complaints about:
- Legal services
- Solicitors
- Claims management companies
Contact:
Lending Standards Board
UK-wide
Publish and maintain the Lending Code.
Contact:
Local Government Ombudsman (LGO)
England only
For complaints about:
- Local authorities
- Councils
- Other administrative bodies
Contact:
London Tribunals
London only
Supports the independent tribunals.
Contact:
Northern Ireland Ombudsman
Northern Ireland only
Links to:
- The Public Services ombudsman
- The Judicial Appointments
- Local Government Commissioner for Standards
Contact:
Office for Judicial Complaints
UK-wide
Look into complaints about the conduct or behaviour of a judge.
They do not handle decisions made by a Judge.
Contact:
Ombudsman Association
UK-wide
Information about the role of the ombudsman.
Contact:
Ombudsman Services: Communications
UK-wide
For complaints about telephone companies and internet providers.
Contact:
Ombudsman Services: Energy
England, Wales and Scotland
For complaints about gas and electric companies.
Contact:
Parliamentary & Health Service Ombudsman
England and Wales
For complaints about:
- Government departments
- Their agencies
- The NHS in England
Contact:
Phonepay Plus
UK-wide
Regulator for goods and services charged to a phone bill.
Contact:
Public Services Ombudsman For Wales
Wales only
Look into complaints about public service bodies.
Contact:
Scottish Public Service Ombudsman (SPSO)
Scotland only
The final stage for complaints about:
- Councils
- NHS
- Housing associations
- Colleges and universities
- Prisons
- Water providers
- The Scottish Government, including:
- Agencies
- Departments
- Other authorities
Contact:
Society of Messenger-at-Arms and Sheriff Officers
Scotland only
The trade organisation for Messengers-at-Arms and Sheriff Officers.
Contact:
Traffic Penalty Tribunal
England and Wales
Independent adjudicator for penalty charge notices (PCNs).
Contact:
Utility Regulator
Northern Ireland Only
Acting as an adjudicator for electric, natural gas or water companies on:
- Customer complaints
- Disputes
- Appeals
Contact: